Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how ConvertFlow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This document explains what information we gather, how we use it, and your rights regarding your data.

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website or engage with our content, we automatically gather certain data about your interactions. This includes your IP address, browser type, operating system, and pages you visit.

We also collect information you voluntarily provide, such as when you complete contact forms, request quotes for landing page design services, or inquire about conversion optimization solutions. This may include your name, email address, phone number, company information, and details about your project requirements.

• Contact form submissions and inquiry details
• Email communications and correspondence
• Website usage analytics and browsing behavior
• Cookies and similar tracking technologies
• Device information and technical data

How We Use Your Information

We use the information we collect to deliver our landing page design and conversion optimization services effectively. Your data helps us understand your business needs, create tailored solutions, and communicate with you about our services and updates.

Your information enables us to respond to inquiries, provide quotes, send marketing communications about lead generation strategies and optimization services, and improve our website experience. We also use analytics to track which services are most valuable to our clients in Malaysia and globally, allowing us to enhance our offerings continuously.

• Responding to your inquiries and providing service quotes
• Sending newsletters and promotional content
• Improving website functionality and user experience
• Analyzing service performance and client preferences
• Complying with legal obligations and protecting our rights

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols for data transmission and storage.

However, no method of transmission over the internet is completely secure. While we strive to protect your information using reasonable security measures, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights

You have the right to access, correct, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

Depending on your location, you may have additional rights under data protection regulations. You can request information about what personal data we hold about you, ask us to correct inaccurate information, or request deletion of your data where applicable. We will respond to legitimate requests within thirty days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how you interact with our website. These technologies help us understand which pages are most popular and how our conversion optimization strategies resonate with visitors.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect your ability to use certain features of our website.

Third-Party Services

We may use third-party service providers to assist with analytics, email delivery, customer relationship management, and other business functions. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality of your data.

We do not share your personal information with third parties for their marketing purposes without your explicit consent. Our partners are bound by strict confidentiality agreements and data protection standards.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. The retention period may vary depending on the nature of the information and our business needs.

You can request deletion of your data at any time, subject to legal and contractual obligations. We will securely dispose of information when it is no longer needed for the purposes for which it was collected.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new “last updated” date. Your continued use of our website following such changes constitutes your acceptance of the updated policy.